DATA PROTECTION AND PRIVACY POLICY FOR CUSTOMERS AND SUPPLIERS
Introduction
Electromagnetic Testing Services Ltd (“we”, “our”, or “us”) is committed to protecting the
privacy and security of personal data. This policy outlines how we collect, use, store, and
protect the personal data of our clients, suppliers, and other individuals in accordance with
applicable data protection legislation, including the UK General Data Protection Regulation
(UK GDPR) and the Data Protection Act 2018.
Personal Data We Collect
Electromagnetic Testing Services Ltd collects and processes personal data in only for legitimate business purposes. We collect the following categories of personal data:
Clients: Contact details, business-related information, contractual details, financial infomation (e.g., billing details), and communication history.
Suppliers: Contact details, business-related information, contractual details, financial information, and communication history.
Why we collect the information and how we use it
We process personal data for the following purposes:
Clients: To provide products or services, manage contracts, communicate about orders or services, and fulfill any legal obligations (e.g., billing, tax purposes)
Suppliers: To manage supplier relationships, process orders, facilitate payments, and fulfill contractual obligations.
How we process the information
Electromagnetic Services Ltd ensures that personal data is processed in a lawful, transparent, and fair manner. The lawful basis for processing personal data includes, but is not limited to, the following:
Clients: The processing is necessary for the performance of a contract, legitimate interests
(e.g., customer relationship management), or compliance with legal obligations (e.g., financial record-keeping).
Suppliers: The processing is necessary for the performance of a contract, legitimate interests (e.g., managing business relationships), or compliance with legal obligation
Legal Basis for Processing
Electromagnetic Testing Services Ltd ensures all personal data is processed lawfully, fairly,
and transparently. Legal bases include:
- Contractual necessity – data processing required to perform a contract.
- Legitimate interests – for business management and customer/supplier relations.
- Legal obligation – compliance with accounting, taxation, and other statutory duties
Data Sharing
We do not sell or rent personal data. Data may be shared with:
- Service providers (e.g., IT systems, cloud storage) under strict data protection agreements
- Regulatory authorities or legal bodies where required by law
- Financial institutions for payment processing
All third parties are required to process data in accordance with applicable laws and only for
specified purposes
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements
Your rights to correct and access your personal information and to ask for it to be
erased
Please contact our Data Protection Officer if you would like to correct or request access to
personal information that we hold or if you have any questions about this notice. You also
have the right to ask our Data Protection Officer for some, but not all, of the personal information we hold and process to be erased (the ‘right to be forgotten’) in certain circumstances.
Keeping your information secure
We have appropriate security measures in place to prevent information from being accidentally lost, or used or accessed in an unauthorized way. ETS will ensure that the information you provide is only shared with the people who need to have it, is accurate and up-to-date and is shared in a timely fashion. All ETS staff are subject to a duty of confidentiality. ETS has a secure storage and access controls policy in place.
Data Breach Notification
We also have procedures in place to deal with any suspected data security breach. We will notify you
and any applicable regulator of a suspected data security breach where we are legally required to do
so.
Contact Information If you have any questions or concerns regarding this policy or the way we process personal data, please contact us at:
Data Protection Officer: Conan Smith
Email: info@etsemc.co.uk
Phone: 01371 856061
Policy Review
This policy will be reviewed as needed to ensure continued compliance with applicable data protection laws and regulations.
This policy provides a clear framework for handling personal data in compliance with the GDPR and
ensures transparency with staff, customers and suppliers on how their data is being used.